SRP Recruit AI (“SRP”, “we”, “us”) operates the SRP Recruit AI platform. This policy explains how we collect, use, and safeguard information when you use our services.
1. Information we collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes: • Account information (name, email address, password) • Profile information you choose to provide • Candidates' resume data you upload for processing • Usage information about how you interact with our services • Communications you send us We also collect information automatically when you use our services, including log data, device information, and cookies.
2. How we use your information
We use the information we collect to: • Provide, maintain, and improve our services • Process and rank resumes using our AI models • Send you technical notices and support messages • Respond to your comments and questions • Monitor and analyse trends and usage of our services • Detect and prevent fraudulent transactions and other illegal activities We do not sell your personal information to third parties.
3. Data processing and AI
When you upload resume files, our AI systems process the document text to generate structured candidate profiles and relevance scores. This processing occurs on our infrastructure. Candidate data is: • Processed only for the purposes you instruct • Not used to train our global AI models without explicit consent • Retained for the duration of your account plus 30 days after deletion requests • Subject to the right to erasure upon request
4. Information sharing
We may share your information with: • Service providers who assist in our operations (cloud hosting, email delivery) • Professional advisors (lawyers, accountants) under confidentiality obligations • Law enforcement when required by law We require third-party service providers to maintain appropriate security measures and prohibit them from using your data for their own purposes.
5. Data security
We implement security measures designed to protect candidate and account data, including: • TLS encryption for data in transit • Role-based access controls • Workspace isolation per agency • Activity logging for operational accountability No system is completely secure. If you believe there has been a breach, contact security@srpailabs.com immediately.
6. Your privacy rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to request portability. To exercise these rights, email privacy@srpailabs.com. We will respond within a reasonable timeframe.
7. Cookies and tracking
We use cookies and similar technologies to operate our services, including essential cookies for authentication and optional analytics cookies. You can control cookies through your browser settings.
8. Data retention
We retain your data for as long as your account is active or as needed to provide services. Upon account termination, account data is deleted within 30 days unless a longer retention period is required by law.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform.
10. Contact us
Questions about this Privacy Policy: privacy@srpailabs.com